How Transformational Leaders Deliver Feedback

Season #3

There's a simple truth about human nature. We all like to be praised when we do something well, and very few of us enjoy being criticized when we do something poorly, but both kinds of feedback can ultimately be valuable. We need the affirmation just as surely as we need the correction. As a leader, part of your job is delivering feedback is needed. That means offering both kinds of feedback to employees, and frankly, it can sometimes be hard to know what to say and how to say it.